Pocket User App Privacy Policy

Effective Date: 1 November 2023

Welcome to Pocket App! ThreeG Media Sdn Bhd ("we," "us," or "our") are committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our website, pocket.com.bn, and our mobile application, Pocket App, collectively referred to as the "Services". It applies to all customers who use our online services and consent to the practices described in this Privacy Policy.

Information We Collect

For the purposes of this policy, "Personal Data" means information that can identify you directly or indirectly. We may collect the following types of information when you use our Services:

a. Personal Information:

  • Name
  • Phone Number
  • Email Address

b. Cookies and Session Information:

  • We use cookies and session data to improve your user experience, analyze website and app performance, and ensure security.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To inform you about new services and products, as well as updates related to our offerings, all aimed at enhancing your experience.
  • To respond to your inquiries and provide customer support.
  • To verify your identity when necessary.

How We Share Your Information

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our third party service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage can be entirely secure, so we cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at support@threegmedia.com or through our other contact methods.

Thank you for choosing Pocket.

Contacting Us

You can contact us through various means:

  • Email: support@threegmedia.com
  • Phone: +673 2455898
  • Instagram: pocket.com.bn
  • Website: pocket.com.bn

Pocket Merchant App Privacy Policy

Effective Date: 1 November 2023

Welcome to Pocket Merchant App! ThreeG Media Sdn Bhd ("we," "us," or "our") are committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our mobile application, Merchant Pocket App, collectively referred to as the "Services". It applies to all our merchants who use our online services and consent to the practices described in this Privacy Policy.

Information We Collect

For the purposes of this policy, "Personal Data" means information that can identify you directly or indirectly. We may collect the following types of information when you use our Services:

Personal Information:

  • Name
  • Phone Number
  • Email Address

Billing Information:

Our app allows you to request payments by generating QR codes for customers to pay. In this process, we may collect billing information, including customer payment details, billing amount, and transaction history.

Notification Preferences:

We may collect your notification preferences to send you notifications every time a payment is received.

Terminal Information:

You have the ability to change the terminal name and terminal ID for the same merchant account. We may collect and store this information.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To respond to your inquiries and provide customer support.
  • To verify your identity when necessary.

How We Share Your Information

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our thirdparty service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at support@threegmedia.com or through our other contact methods.

Thank you for choosing Pocket.

Contacting Us

You can contact us through various means:

  • Email: support@threegmedia.com
  • Phone: +673 2455898
  • Instagram: pocket.com.bn
  • Website: pocket.com.bn



Pocket User App Privacy Policy

Effective Date: 1 November 2023

Welcome to Pocket App! ThreeG Media Sdn Bhd ("we," "us," or "our") are committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our website, pocket.com.bn, and our mobile application, Pocket App, collectively referred to as the "Services". It applies to all customers who use our online services and consent to the practices described in this Privacy Policy.

Information We Collect

For the purposes of this policy, "Personal Data" means information that can identify you directly or indirectly. We may collect the following types of information when you use our Services:

a. Personal Information:

  • Name
  • Phone Number
  • Email Address

b. Cookies and Session Information:

  • We use cookies and session data to improve your user experience, analyze website and app performance, and ensure security.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To inform you about new services and products, as well as updates related to our offerings, all aimed at enhancing your experience.
  • To respond to your inquiries and provide customer support.
  • To verify your identity when necessary.

How We Share Your Information

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our third party service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage can be entirely secure, so we cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at support@threegmedia.com or through our other contact methods.

Thank you for choosing Pocket.

Contacting Us

You can contact us through various means:

  • Email:
    support@threegmedia.com
  • Phone: +673 2455898
  • Instagram: pocket.com.bn
  • Website: pocket.com.bn

Pocket Merchant App Privacy Policy

Effective Date: 1 November 2023

Welcome to Pocket Merchant App! ThreeG Media Sdn Bhd ("we," "us," or "our") are committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our mobile application, Merchant Pocket App, collectively referred to as the "Services". It applies to all our merchants who use our online services and consent to the practices described in this Privacy Policy.

Information We Collect

For the purposes of this policy, "Personal Data" means information that can identify you directly or indirectly. We may collect the following types of information when you use our Services:

Personal Information:

  • Name
  • Phone Number
  • Email Address

Billing Information:

Our app allows you to request payments by generating QR codes for customers to pay. In this process, we may collect billing information, including customer payment details, billing amount, and transaction history.

Notification Preferences:

We may collect your notification preferences to send you notifications every time a payment is received.

Terminal Information:

You have the ability to change the terminal name and terminal ID for the same merchant account. We may collect and store this information.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To respond to your inquiries and provide customer support.
  • To verify your identity when necessary.

How We Share Your Information

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our thirdparty service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at support@threegmedia.com or through our other contact methods.

Thank you for choosing Pocket.

Contacting Us

You can contact us through various means:

  • Email:
    support@threegmedia.com
  • Phone: +673 2455898
  • Instagram: pocket.com.bn
  • Website: pocket.com.bn