Curious? We're here to help!

How do you use Pocket?

Simply launch the Pocket App on your mobile devices, scan the QR code at any of the participating merchants’ branches, key in the amount needed for payment and you are good to go. A 4- digit passcode is required from you to authorize transactions, unless disabled.

What is Deals & Coupons?

Deals is an In-App module for Pocket users to purchase goods and services while enjoying great discounts.
Purchased Deals will show up in the Coupon module, ready to be redeemed at merchants

Which banks and card support Pocket?

Pocket supports all Credit and Debit cards providers that have MasterCard and Visa.

Is there a minimum spend for Pocket?

There is only BND1.00 minimum spend for Pocket.

How to install Pocket on IOS and Android devices?

Search ‘Pocket.com.bn’ on App Store for iOS and Google Play for Android devices.

What devices work with Pocket?

Apple, iOS 11.0 and above
Android version 6.0 and above

Is Pocket secure?

Yes, we do not save your card information on our servers. Only records of your most recent purchases through Pocket are kept.

Any sign-up fee?

No, there is no sign-up fee.

What if you lose your mobile devices?

Any transaction made using the Pocket app has to be authorized by your unique 4-digit passcode or biometric access. Therefore, no unauthorized transactions can be made without entering in the passcode or biometric access before payment.

What is Pocket Wallet?

It is a virtual version of payment cards and financial accounts accessible by smart device that caters to unbanked and underbanked users. It allows users to deposit physical cash into an online account and make payment electronically without ownership of a card.

Click here to know more about Pocket Wallet and the user manual

How to top-up Pocket Wallet?

Users/customers will scan wallet top-up generated QR code from a PayExpress POS Merchant. Every QR can only be scanned once to avoid duplication or multiple use for security purposes

How does the BIBD Card Privilege Promotion with Pocket work?

Pocket Users who complete digital transactions with a linked BIBD Card within the promotion period will be eligible to receive a Pocket Coupon valued up to BND20. Applicable with BIBD MasterCard / VISA Credit Cards, BIBD MasterCard Debit Cards and BIBD Virtual Mastercard. Terms and conditions apply.

1. The Terms and Conditions set by Bank Islam Brunei Darussalam Berhad (“BIBD”) for the BIBD Card Privilege Promotion applies to this promotion.
The Terms and Conditions can be read in: Pocket TCs
2. For the purpose of this promotion, Pocket Users who have downloaded and registered to the Pocket app are eligible if they:
a. Have not added any card; or
b. Have added at least one BIBD card, but have not made any transaction since registration; or
c. Have added at least one BIBD card, and have made only one transaction between the period of 1 January 2020 to 30 May 2024.
3. Eligible Pocket Users will be rewarded Pocket Coupons valued up to BND20 if they complete the following actions:
a. Add a BIBD card in the Pocket app that was previously not added to Pocket; and
b. Successfully complete a minimum of 5 transactions through the Pocket app with the same BIBD card as the selected payment method during the Promotion Period.
4. The Pocket Coupons will be rewarded into the Pocket Users’ accounts after the end of the Promotion Period and have an expiry date respectively from the date of reward.
5. The Pocket Coupons are non-negotiable, non-transferable, non-refundable and cannot be exchanged for cash or any prizes-in-kind.
6. The Pocket Coupons are provided on an “as is” basis. Cardholders acknowledge that any disputes in relation to the Pocket Coupons are to be resolved directly with ThreeG Media Sdn Bhd.
7. No person shall be entitled to any payment or compensation from BIBD should any prize be forfeited or reclaimed under this Promotion.
8. BIBD or ThreeG Media Sdn Bhd reserve the right to make changes to the Terms and Conditions without prior notice.