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All you need to know about POCKET
What is POCKET?
Pocket is an e-wallet, an application which allows our users the ease of purchasing items by using the mobile QR code through a secure payment system.
Multiple Cards
Store up to multiple debit/credit cards on the app
Mobile Payment
Mobile payment with a simple scan of a QR code
Safe & Secure
All transactions take place in a secure environment
How do you use Pocket?
Simply launch the Pocket App on your mobile devices, scan the QR code at any of the participating merchants’ branches, key in the amount needed for payment and you are good to go. A 4- digit passcode is required from you to authorize transactions, unless disabled.
What is Deals & Coupons?
Deals is an In-App module for Pocket users to purchase goods and services while enjoying great discounts.
Purchased Deals will show up in the Coupon module, ready to be redeemed at merchants
Which banks and card support Pocket?
Pocket supports all Credit and Debit cards providers that have MasterCard and Visa.
Is there a minimum spend for Pocket?
There is only BND1.00 minimum spend for Pocket.
How to install Pocket on IOS and Android devices?
Search ‘Pocket.com.bn’ on App Store for iOS and Google Play for Android devices.
What devices work with Pocket?
Apple, iOS 11.0 and above
Android version 6.0 and above
Is Pocket secure?
Yes, we do not save your card information on our servers. Only records of your most recent purchases through Pocket are kept.
Any sign-up fee?
No, there is no sign-up fee.
What if you lose your mobile devices?
Any transaction made using the Pocket app has to be authorized by your unique 4-digit passcode or biometric access. Therefore, no unauthorized transactions can be made without entering in the passcode or biometric access before payment.
What is Pocket Wallet?
It is a virtual version of payment cards and financial accounts accessible by smart device that caters to unbanked and underbanked users. It allows users to deposit physical cash into an online account and make payment electronically without ownership of a card.
Click here to know more about Pocket Wallet and the user manual
How to top-up Pocket Wallet?
Users/customers will scan wallet top-up generated QR code from a PayExpress POS Merchant. Every QR can only be scanned once to avoid duplication or multiple use for security purposes
All about tarus
User FAQ
What is tarus?
tarus is a platform that allows person to person transfers & person to merchant transactions between two different systems.
How can I register to tarus?
There are two options:
What are the prerequisites for registering to tarus?
Create Pocket login credentials then complete the eKYC verification processes.
How do I search for someone through tarus?
You may search for other registered users by entering their registered phone numbers in the search bar.
Why can’t I be found on tarus?
Both sender and receiver must be registered to tarus.
Can I manage my other accounts through the Pocket App?
The Pocket app has no direct interaction between itself and other systems.
tarus QR FAQ
Can I scan other types of QRs?
You may after completing the tarus registration process and the QRs have the tarus mark.
Will this change how I scan QRs?
There will be no change.
What are my payment options?
For Pocket marked QRs you may continue using both card and wallet methods. For non-Pocket QRs only wallet is applicable.
Why did I not get my points for the campaign?
All Pocket promotional items may only be completed through Pocket Marked QRs.