Pocket Merchant App Privacy Policy

Effective Date: 1 November 2023

Welcome to Pocket Merchant App! ThreeG Media Sdn Bhd ("we," "us," or "our") are committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our mobile application, Merchant Pocket App, collectively referred to as the "Services". It applies to all our merchants who use our online services and consent to the practices described in this Privacy Policy.

For the purposes of this policy, "Personal Data" means information that can identify you directly or indirectly. We may collect the following types of information when you use our Services:

Personal Information:

  • Name
  • Phone Number
  • Email Address

Our app allows you to request payments by generating QR codes for customers to pay. In this process, we may collect billing information, including customer payment details, billing amount, and transaction history.

We may collect your notification preferences to send you notifications every time a payment is received.

You have the ability to change the terminal name and terminal ID for the same merchant account. We may collect and store this information.

We use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To respond to your inquiries and provide customer support.
  • To verify your identity when necessary.

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our thirdparty service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at support@threegmedia.com or through our other contact methods.

Thank you for choosing Pocket.

You can contact us through various means:

  • Email: support@threegmedia.com
  • Phone: +673 2455898
  • Instagram: pocket.com.bn
  • Website: pocket.com.bn